Privacy Policy

Last updated: 2024-11-15

Introduction

At Sticker Hardly Know Her ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

Personal Information

When you make a purchase or contact us, we collect:

  • Name
  • Email address
  • Shipping address
  • Payment information (processed securely by Stripe)

Automatic Information

We automatically collect certain information when you visit our website, including your IP address, browser type, and browsing behavior through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping notifications
  • Respond to your inquiries and customer service requests
  • Improve our website and products
  • Send promotional emails (only with your consent)
  • Prevent fraud and ensure security

Data Sharing

We do not sell your personal information. We only share your data with:

  • Stripe: For secure payment processing
  • Shipping carriers: To deliver your orders
  • Email service provider (Resend): To send transactional emails
  • Law enforcement: When required by law

Cookies

We use cookies to improve your browsing experience, remember your shopping cart items, and understand how you use our website. You can control cookies through your browser settings, but disabling them may affect website functionality.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment information is encrypted and processed through Stripe's secure platform. We never store complete credit card information on our servers.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is kept for tax and accounting purposes.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

info@stickerhardlyknowher.com